Hard to find online
Get found by local customers
Improve how your business appears in Google Maps and local search, then track which activity creates genuine enquiries.
Improve your visibilityWeb design, SEO & AI for Chester businessesMore local
customers.
Less time wasted.
Websites built to rank and convert, SEO that compounds, and AI that answers calls and messages—built by a real team you can meet in Chester city centre.
5.0 on Google from 18 reviews · checked 29 September 2026Chester city-centre officeTrading since 2021 · Ltd since July 2023
A Chester result
A website. A campaign. An ongoing partnership.
Chester Property & Garden Maintenance launched with a conversion-focused website, an instant quote tool and local campaigns. We continue to connect seasonal research, video content and campaign reviews.
Google Ads launch snapshot: 15–20 June 2026. Historical results, not a forecast.
See the Chester case study20.1%
launch search-ad CTR
159
launch search-ad clicks
Ongoing
website, campaigns & content
In the news
Featured by the
University of Chester
· University news
Local roots. Practical technology.
The University of Chester has featured founder Reza Razm and the story behind Hand On Web: from student research to a Chester business helping local firms use websites, AI and automation in practical ways.
Editorial coverage of our founder and business; not an endorsement or accreditation of our services.
How we help
Three common growth problems. One local team.
You should not need three disconnected suppliers. Your website, search visibility and everyday admin work better when they are planned together.
Visitors are not enquiring
Turn website visits into enquiries
Give local customers a fast, trustworthy website that explains your value clearly and makes the next step easy.
Build a better websiteAdmin keeps piling up
Automate repetitive follow-up
Connect the repetitive work around enquiries, bookings, email and customer records—using automation only where it helps.
Reduce the adminNot sure where the biggest opportunity is? We'll review the website, search visibility and repetitive admin together.
Get your free reviewWhat we do
Everything to grow online — one local team.
01
Web Design & Development
Conversion-focused websites that rank and sell — wired into your CRM, chat and booking tools.
Fast · Modern · Built to convertExplore02
SEO & Search
Get found by customers already searching — technical, local and content SEO that compounds.
Rank · Local · CompoundingExplore03
Voice AI Agents
24/7 AI phone support in a natural voice — answering, booking, and handing complex calls to your team.
Answer · Book · 24/7Explore04
RAG Chatbots
Chatbots trained on your business — answering from your website, docs, products and policies.
Trained · Cited · On-brandExplore05
Automation
Connect your systems and kill repetitive work — CRM, helpdesk, e-commerce and inbox, wired together.
Connect · Automate · Save hoursExploreLet's build
your growth
system.
Start a projectWorks with your existing tools
Keep the systems your team already knows.
- Shopify
- WooCommerce
- HubSpot
- n8n
- Zapier
- Make
- Microsoft Teams
Case Studies
View All ProjectsRecent projects, with dated evidence
Customer feedback · original source
Read our reviews on Google
A few of our Google and Trustpilot reviews are below, word for word. Every review, with our replies, is on our Google Business Profile.
Rating checked on . This is a dated snapshot, not a live feed. Google shows the latest count.
I’ve had a really positive experience…
I’ve had a really positive experience working with Raza and the team at Hands On Web. From the very beginning, Raza has made the whole process incredibly straightforward and easy to understand. He is extremely knowledgeable, always happy to explain things properly, and has come up with some excellent ideas for improving and growing my business online. What has impressed me most is how quickly the website has started performing and producing results. Raza clearly understands not only website design, but also SEO, Google Ads, lead generation and how to turn a website into something that genuinely works for a business rather than simply looking good. Communication has been excellent throughout, and whenever I’ve had a question or wanted to make a change, Raza has been approachable, helpful and proactive. I genuinely feel that Hands On Web have taken a lot of the stress out of the online side of my business and have helped me achieve results much quicker than I expected. I would highly recommend Raza and Hands On Web to any business owner looking for someone knowledgeable, professional and genuinely committed to helping their business succeed. 5 stars from me — an excellent service and a pleasure to work with.
Martin Dockerill
Trustpilot review · August 2026 · read in fullVery helpful and knowledgeable team
I’m delighted with my decision to work with our local company for redesigning our website. It’s easy and accessible to visit their office and they’re always welcoming. I appreciated the price transparency in their offers. However, I would suggest they improve their readiness to demonstrate the service. I had waited for a personalised demo and it wasn’t ideal when I was in a hurry. Overall, I’m very happy with my choice and will definitely recommend this team.
Kevin
Trustpilot review · July 2026 · read in fullReally happy with the work from Hand On Web. They explained everything clearly, sorted the technical bits we didn’t understand, and made the whole process feel simple. Would happily recommend them to another small business.
Alireza Keshavarzmotamedi
Google review · May 2026 · read in fullExcellent support from start to finish, they are very responsive and easy to communicate with. They gave us a clear plan without over complicating.
tbsm m
Google review · May 2026 · read in fullOur contact forms and lead tracking are much better now. We can finally see where enquiries are coming from.
Amin Keshavarzi
Google review · May 2026 · read in fullThe team really helped us with our local SEO and Google Business Profile. We’re starting to show up more in local searches, and their advice made a real difference. Highly recommended 👍🏻
Hannah Asadi
Google review · May 2026 · read in fullI needed someone who understood both web development and SEO, not just one or the other. Hand On Web delivered on both. Website looks premium and it's ranking well on Google. Exactly what I was looking for.
Parto Bhr
Google review · March 2026 · read in fullReza built a chatbot for our business and it's been brilliant. We were spending hours every week answering the same questions over and over — now the chatbot handles most of it automatically. Really impressed with how well it understands what customers are asking. Great to work with a team based here in Chester too. Highly recommend.
Fahimeh Hassani
Google review · February 2026 · read in full
Reviews are shown word for word, with each reviewer’s name as it appeared when we checked on 29 September 2026. We don’t show reviews from our own team or family.
Industries we work with
Built around how your customers buy, book and enquire
The tools may be similar, but the customer journey is not. We adapt the website, search strategy and automation around how your business actually works.
ChesterCH1 1SLRiverside Innovation Centre
Based in Chester
Local support in Chester city centre
Meet us at the Riverside Innovation Centre on Castle Drive, a short walk from Chester city centre. In-person meetings are available by appointment, with one local point of contact throughout the work.
1 Castle Dr, Chester CH1 1SL+44 333 041 3357
Why Hand On Web
Why Businesses Choose Us
One local team for the website, search visibility and practical automation—focused on outcomes, not unnecessary technology.
30-Day Money-Back Guarantee
Not happy in the first 30 days? We refund what you have paid.
Chester-Based Team
Face-to-face meetings available in the city centre.
Built Around the Problem
Every website, search plan and automation starts with the result your business actually needs.
One Joined-Up Team
Website, SEO and automation decisions are made together, so you are not coordinating three suppliers.
Fast Turnaround
We aim to have a Starter Website live within 14 days; bigger sites are planned at 3-5 weeks.
Full Handover
Full training, documentation, and ongoing support. We make sure you feel confident managing everything.
Security & Privacy
Privacy, sensible data handling and secure implementation are considered from the start.
Clear Reporting
We report on the leads, rankings and traffic we can measure, with dates, so you can see what the work is doing.
Our Process
How We Work
A clear four-step process. We aim to have a Starter Website live within 14 days; larger sites are planned at 3-5 weeks.
1
Discovery
We analyse your business goals, current website, and online presence to identify the best opportunities for growth.
2
Design
Our team designs a custom solution — whether that is a new website, SEO strategy, AI receptionist, or automation workflow — tailored to your needs.
3
Develop
We build and test everything, integrating with your existing tools and ensuring peak performance across all devices.
4
Deploy & Support
Go live with full training and ongoing support. We keep improving it based on the performance data we can measure.
Frequently Asked Questions
Websites, SEO & Automation Questions Answered
Straight answers about costs, timelines, local support and what is worth automating.
Our Starter Website is £49.99 a month with nothing to pay upfront: up to 5 pages, hosting, your domain in your name and 30 minutes of changes a month, with a 12-month minimum. Prefer to pay once? The same site is £995. Business websites start from £2,500, and e-commerce and custom builds from £3,500, each with a fixed quote. No VAT to add. Hand On Web is not VAT-registered. See all our prices. For local pricing and examples, see web design in Chester, or use our free website cost calculator for an instant estimate.
Yes — in fact, we recommend it. A beautiful website is only effective if people can find it. We offer combined web design and SEO packages that include on-page optimisation, local SEO, Google Business Profile setup, technical audits, and ongoing content strategy. This integrated approach means your website is built to rank from day one.
We focus on repetitive, rules-based tasks such as lead capture, enquiry follow-up, appointment booking, reminders, CRM updates and missed-call responses. The best place to start is usually the task your team repeats most often. See our workflow automation and CRM automation services for practical examples.
Absolutely. We build e-commerce stores on Shopify, WooCommerce, and other platforms. Whether you're selling products online, managing inventory, or optimising your eBay listings, we handle everything from store setup and payment integration to product photography optimisation and conversion rate improvements.
We aim to have a Starter Website live within 14 days of the kick-off call. We plan business websites at 3–5 weeks, and e-commerce stores or sites with custom functionality get a timeline in the fixed quote. We follow a structured discovery → design → develop → deploy process to keep everything on track and on budget.
Yes. We're based in Chester, and we meet businesses in person across Ellesmere Port, the Wirral and Wrexham. We also work remotely with UK businesses further away, such as Aquatropics, a UK online aquatics retailer. Remote work is delivered with regular video calls and screen shares, so location is never a barrier — and if you'd rather meet face to face, appointments are available at our Chester office. View our full service areas.
Yes. Every website includes handover and training, and we can continue with maintenance, SEO, reporting and automation improvements after launch. You will have one point of contact, and Chester businesses can arrange in-person meetings at our city-centre office.
Free consultation
Want more local enquiries and less admin?
Get a practical review of your website, search visibility and repetitive tasks. We’ll show you the clearest opportunities—without the hard sell.
Scope and terms agreed upfront+44 333 041 3357Chester-based team