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Founder-led UK agency

Get more customers — without working more hours.

Websites that convert. SEO that ranks. AI receptionists and chatbots that capture every call and message — around the clock. We know your market — and how to put your business in front of it. Save hours every week, win more customers every month.

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Trusted across the UK
Founder-led
No handovers, ever
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Chat AI
AI Assistant
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Live on this page — try it now

Escape the time-wasters. Try the AI that does the work.

The chat bubble bottom-right is a working demo. Trained on our website, our prices, our office address — it answers, takes you to the right page, reads pages aloud, and can ring our office for real callbacks. We build the same as a dedicated service — configured to your voice, your services, your phone line.

Your brand voice — or a clone of yours

Pick from 1000+ studio voices, or clone yours in 60 seconds. Your customers hear your brand, day or night.

Speaks 32+ languages natively

Customer asks in French, agent answers in French — native accent, natural rhythm. No robotic translation, no language settings to fiddle with.

Answers like a real person, instantly

Trained on your prices, services, opening hours, FAQs. Sub-second replies. No more "we'll get back to you".

Drives visitors around your site

"Show me your case studies" opens the page. "Read me your pricing" walks them through it aloud. No more lost visitors.

Books appointments while you sleep

Calendar-linked to Cal.com, Google, or Outlook. Asks the right qualifying questions, confirms time and contact — you wake up to a booked meeting.

Rings your phone when it matters

Hot leads get forwarded to your mobile with a 20-second AI summary. Time-wasters get filtered out before they reach you.

Plugs into your phone, CRM, calendar

Twilio SIP, HubSpot, Pipedrive, n8n, Zapier — wired in days, not months. Same engine works on the website AND on a real phone number.

GDPR-ready, every call transcripted

Full transcripts, sentiment analysis, PII redaction, UK-hosted option. Audit-ready reports on demand.

Try it now — it's already running.

Tap the button to start a 30-second demo with our voice agent, or scroll the bubble in the corner. Ask anything — pricing, services, our address. No sign-up.

See what we'd build for you

Or tap the bubblebottom-right

Integrates with the tools you already use

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Make
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HubSpot
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Hand On Web's Chester city centre office at the Riverside Innovation Centre
Now open

We've moved to Chester city centre

Find us at the Riverside Innovation Centre on Castle Drive — five minutes' walk from Chester station. Drop in for a coffee and a real conversation about your project.

1 Castle Dr, Chester CH1 1SL+44 7723 445778
Our Services

Everything Your Business Needs to Grow Online

From web design and SEO to AI automation and e-commerce — we help UK small businesses build a powerful online presence and turn their website into a system that actually pulls its weight.

8,000+ monthly searches

Web Design & Development

Beautiful, fast websites that convert visitors into customers — from small business sites to full e-commerce stores.

Learn more
6,000+ monthly searches

SEO & Digital Marketing

Get found on Google and drive qualified organic traffic with local SEO services that deliver real results.

Learn more
90% fewer missed calls

AI Virtual Receptionist

Never miss a call — AI answers 24/7 in a natural voice, books appointments, and captures leads automatically.

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60% cost reduction

E-commerce & Automation

Streamline your online store and automate repetitive tasks — from Shopify setup to workflow automation.

Learn more

Not sure which service you need? We'll help you figure it out — for free.

Get Your Free Assessment
Free Tools — No Signup Required

Free Tools to Grow Your Business Online

Professional SEO tools and business calculators built for UK businesses. Try them now — completely free.

What we actually do

Everything your business needs to grow online — under one roof

Most growing UK businesses end up juggling three or four agencies — a web designer who won't touch SEO, a marketer who runs ads but can't write content, and a freelancer somewhere keeping the chatbot alive. We do the lot, and they all talk to each other. One team. One bill. One person to call when something breaks.

Websites that actually sell

A good website earns its keep. We build fast, mobile-first custom sites on Next.js, WordPress and Shopify — designed to turn visitors into bookings, calls and orders, not just look nice on the homepage. SEO foundations, accessibility, structured data and Core Web Vitals are baked in from day one — not bolted on six months later.

SEO that brings the right traffic

We rank UK businesses on Google for the keywords that actually bring buyers — not vanity terms that look great in a slide deck and convert nothing. Our SEO programmes cover Google Business Profile, technical audits, content strategy and link building — measured monthly with named keywords and real positions. If you're local, our SEO services in Chester page shows exactly what we do for Cheshire firms. Want a snapshot of where you stand? Run a free website speed test or grab a free SEO audit.

AI that answers when your team can't

Our AI receptionist takes calls in a natural British voice, books appointments straight into your calendar, and forwards genuinely complex calls to a human. Our AI chatbots handle 60–80% of “where's my order?” and “are you open Saturday?” — and hand the rest to your team with full context, not a vague summary. The maths is simple: every captured call pays for the system several times over.

Automation that ends the admin

If your team copies data between spreadsheets, manually follows up leads, or chases invoices by hand, you're paying people to do work software can do for free. We build the n8n and Zapier workflows that connect your CRM, email, accounting, calendar and e-commerce stack. And we host the lot properly — so it doesn't fall over at 9pm on a Friday.

Custom responsive websites built for speed & SEO
Local SEO & Google Business Profile management
24/7 AI phone answering & appointment booking
Shopify & WooCommerce store setup & optimisation
Google Ads campaigns with ROI tracking
Workflow automation — CRM, email & invoicing

Based at the Riverside Innovation Centre, our AI agency in Chester works with businesses across the North West — we handle web design in Chester, Liverpool, Manchester, Warrington and the Wirral, plus SEO and AI automation that pays for itself inside the first month. Curious about costs? View our transparent pricing — small business websites start from £1,500 with no hidden fees. Or get a free assessment to see exactly how we can help your business grow online.

Why Hand On Web

Why Businesses Choose Us

From web design to SEO to AI automation — we deliver solutions that actually work for your bottom line.

30-Day Money-Back Guarantee
Not satisfied? Get a full refund.
Chester-Based Team
Local expertise, UK-wide service.

Custom-Built Solutions

Every website, SEO strategy, and automation is tailored to your business goals — no cookie-cutter templates.

24/7 AI Support

Our AI virtual receptionist and chatbots work around the clock so your customers always get an answer.

Fast Turnaround

Websites live in 2-4 weeks, SEO results within months. We move fast without cutting corners.

Seamless Handoff

Full training, documentation, and ongoing support. We make sure you feel confident managing everything.

GDPR Compliant

All our solutions are fully GDPR compliant, with data security built in from the ground up.

Measurable ROI

Track your leads, rankings, traffic, and revenue. We provide clear reporting so you see exactly what you are getting.

Our Process

How We Work

A proven methodology that delivers results in weeks, not months. Most projects go live within 1-2 weeks.

1

Discovery

We analyse your business goals, current website, and online presence to identify the best opportunities for growth.

2

Design

Our team designs a custom solution — whether that is a new website, SEO strategy, AI receptionist, or automation workflow — tailored to your needs.

3

Develop

We build and test everything, integrating with your existing tools and ensuring peak performance across all devices.

4

Deploy & Support

Go live with full training and ongoing support. We continuously optimise based on real performance data and analytics.

Industry Solutions

AI Automation for Every Industry

From GP surgeries handling after-hours patient calls to tradespeople capturing job enquiries on-site — we build AI solutions trained on your industry's terminology, compliance requirements, and customer expectations. Every chatbot and AI receptionist we deploy is custom-built, not a generic template.

Testimonials

Trusted by Growing Businesses

See how our AI automation solutions have transformed operations for businesses across the UK.

Names and identifying details anonymised at our clients’ request. Outcomes are real and based on client-reported results.

Hand On Web transformed our customer service. Our AI voice agent handles 80% of calls, and our team can focus on complex issues. Bookings are up 47% since implementation.
Dr. Sarah M.
Dr. Sarah M.
Practice Manager, Dental Practice, Chester
The RAG chatbot knows our products better than some of our staff! It deflects 62% of support chats and our CSAT scores have improved by 18%.
James R.
James R.
CTO, Technology Company
First-response time down 83%, average handling time reduced by 35%. The workflow automation has completely transformed our support operations.
Emma T.
Emma T.
Head of Customer Experience, Retail Business, UK
What sets Hand On Web apart is their security-first approach. As a financial services firm, we needed automation we could trust. They delivered exactly that.
Michael C.
Michael C.
Operations Director, Financial Services
Our e-commerce store was drowning in "where is my order" queries. The AI chatbot handles these instantly now, and our support team has time for real problems.
Lisa M.
Lisa M.
E-commerce Manager, E-commerce Business
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Case Studies

Real Results for Real Businesses

View All Projects
Frequently Asked Questions

Web Design & SEO Questions Answered

Everything you need to know about our web design, SEO, and AI services.

A simple brochure website typically starts from around £1,500, while a full e-commerce store or custom web application may range from £3,000–£10,000+. We offer transparent pricing packages tailored to different budgets, and every project includes responsive design, SEO foundations, and ongoing support. For local pricing and examples, see web design in Chester, or use our free website cost calculator for an instant estimate.
Yes — in fact, we recommend it. A beautiful website is only effective if people can find it. We offer combined web design and SEO packages that include on-page optimisation, local SEO, Google Business Profile setup, technical audits, and ongoing content strategy. This integrated approach means your website is built to rank from day one.
An AI virtual receptionist is an intelligent phone answering system that uses natural-sounding voice AI to answer your business calls 24/7. It can greet callers, answer questions about your services, book appointments directly into your calendar, and capture lead details — all without human intervention. It's ideal for after-hours answering and ensuring you never miss a potential customer.
Absolutely. We build e-commerce stores on Shopify, WooCommerce, and other platforms. Whether you're selling products online, managing inventory, or optimising your eBay listings, we handle everything from store setup and payment integration to product photography optimisation and conversion rate improvements.
Most websites are completed within 2–4 weeks. A simple brochure site can be ready in as little as 7–10 business days, while larger e-commerce projects or sites with custom functionality typically take 4–6 weeks. We follow a structured discovery → design → develop → deploy process to keep everything on track and on budget.
Yes — we work with UK businesses nationwide. We have active clients in Liverpool, Manchester, Chester (web design), and across the rest of the country. Everything is delivered with regular video calls and screen shares, so location is never a barrier — and if you'd rather meet face to face, our office is always open by appointment. View our full service areas.
We offer 26 free online tools including a QR code generator, website speed test, meta tag generator, SSL checker, and more. All tools are 100% free with no signup required — designed to help UK businesses improve their online presence.
Free consultation

Ready to Grow Your Business Online?

Get a free assessment and discover how professional web design, SEO, and AI automation can boost your leads, improve your Google rankings, and grow your revenue.

30-day money-back+44 7723 445778No contracts